Customer flow
Scheduling, customer management, payments, communications and follow-up
Local presence Global reach
Technology support Built by people, for people
In-person support in Austin. Remote support wherever you are.
Business platform creation built around the way you want it to work
What We Do
From the device in your hand to the systems behind your business
Tech Heros helps solve the technology challenges in front of you and build the logical next step around what you want to accomplish.
If something is outside our wheelhouse, we'll tell you — and when we know someone who can help, we'll point you in their direction.
Technical Support
Sometimes you just need someone to be there
Throughout the Austin area, we provide in-person support for computers, phones, Wi-Fi, smart-home devices, networks, and most of the technology around you. If an onsite visit isn't necessary, we can work with you remotely as well.
Thirty years of experience gives us a broad view of the bigger picture — not just the immediate challenge, but what's causing it, what solutions make sense, and what else may be possible that you haven't considered.
No call center No script Real people who take the time to understand the whole situation and get things working
Schedule support →
Business Platforms
Your website can be the front door to an entire business platform
Imagine having more of your business automated, connected, and working smoothly behind the scenes
Automation
AI, internal workflows, integrations and repetitive work handled behind the scenes
Growth tools
Memberships, email campaigns, social media configuration, SEO and content hosting
We build the systems to make that possible — à la carte — and work with businesses everywhere while keeping the relationship personal, direct, and transparent.
Start with what you need today — then build what you need for tomorrow
Explore Business Platforms
Planning Services
Sometimes the next move isn't technical
A focused planning conversation can help you sort through what is working, what is getting in the way, and what the next practical move could be.
Ask about planning →Experience and Trust
Technology is personal — so is trust
30years of experience
After working through generations of computer technology, networks, software, devices, and business systems, we've learned to look beyond the immediate symptom and understand the entire environment. Sometimes the device in front of you isn't really the problem — it's simply where the problem shows up.
People give technology providers access to their homes, computers, businesses, information, and sometimes their livelihoods. We take that seriously.
Straight answers — Clear options
We'll tell you what we see, what we recommend, and why. If fixing something makes more sense than replacing it, we'll tell you. If we aren't the right people for the job, we'll point you to someone who is.
Technology and AI may help us do the work behind the scenes. People are what make it all work.
Pricing
Clear starting points before you spend
Tech Support
Remote
$95/hour
Direct help for problems that can be handled remotely
Tech Support
Onsite
$95/hour
Plus a $35 onsite visit charge
Business Platforms
Project-based
Scoped for you
We'll define the work and give you a clear proposal before anything begins
Free estimate call →Larger support projects may be quoted at a flat rate when that better fits the scope
Start Here
Would you like to fix, change, or create something with your technology
Maybe something needs to be reconfigured properly. Perhaps something is out of date. Maybe you're ready for an e-commerce platform that can take your business somewhere new.
Start with a free tech call. Tell us where you are, what you're working with, and what you're trying to accomplish. We'll help you figure out where to start and point you in the right direction.
Face-to-face in Austin or remotely wherever you are
Book a free tech call